The Deal Without The Ordeal.
Last updated: April 14, 2026
These Terms of Service ("Terms") govern your use of drivn.autos and the car buying consulting services provided by DRIVN Autos LLC ("DRIVN," "we," "us," or "our"). By booking a consult, submitting payment, or using our services, you agree to these Terms.
DRIVN offers three flat-fee consulting services:
DRIVN is a consumer consulting and vehicle research service. We are not a licensed vehicle dealer, broker, or agent. We do not buy, sell, exchange, or take title to or possession of any vehicle at any time. All purchase agreements are between you and the selling dealership or private party. DRIVN is not a party to your vehicle purchase transaction.
DRIVN acts as an independent consultant. Nothing in these Terms creates an agency, partnership, joint venture, broker relationship, or employer-employee relationship between DRIVN and the client. DRIVN does not act as your agent, broker, or legal representative in any vehicle transaction. You retain full decision-making authority over all aspects of your vehicle purchase.
DRIVN's flat fee from you is our sole compensation. We do not receive any referral fees, kickbacks, commissions, incentives, or compensation of any kind from any dealer, manufacturer, lender, or third party.
DRIVN services may not be available in all states. Certain states regulate or restrict third-party vehicle consulting services. If we are unable to provide services in your jurisdiction, we will notify you before any agreement is signed and issue a full refund of any fees paid.
Service fees are due in full at the time of booking. All fees are quoted in USD. Payment is processed securely through Stripe using 256-bit encryption. DRIVN does not store your payment card data.
Due to the nature of our consulting services, fees are generally non-refundable once work has commenced.
If DRIVN is unable to fulfill the agreed service due to circumstances within our control, we will provide a full refund. We make no guarantee that a suitable vehicle will be found or that any particular pricing outcome will be achieved — these results depend on market conditions and seller cooperation beyond our control.
See our Refund Policy for additional details.
DRIVN provides informed guidance and expert consulting. We do not guarantee any specific outcome, including purchase price, vehicle availability, timeline, or dealer cooperation. Vehicle inventory changes constantly. Our fee is for the consulting service rendered, not for a guaranteed result.
DRIVN does not make any representations or warranties regarding vehicle condition, mechanical fitness, accident history, title status, or any other aspect of any vehicle. Vehicle inspections, history reports (e.g., Carfax, AutoCheck), and independent mechanical inspections remain the buyer's responsibility. DRIVN strongly recommends obtaining an independent pre-purchase inspection before finalizing any vehicle purchase.
To the maximum extent permitted by applicable law, DRIVN's total liability to you for any claim arising from or related to these Terms or our services shall not exceed the fees you paid for the specific service at issue. DRIVN shall not be liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or opportunity, regardless of whether DRIVN was advised of the possibility of such damages. This limitation does not apply to liability that cannot be excluded or limited under applicable law, including liability for fraud or intentional misconduct.
You agree to indemnify, defend, and hold harmless DRIVN Autos LLC, its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your vehicle purchase transaction with any dealership or private party; (b) your breach of these Terms; or (c) your violation of any applicable law.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law provisions.
We prefer to resolve disputes informally. Please contact us at support@drivn.autos before initiating any formal action. If we cannot resolve the matter within 30 days, either party may pursue resolution through binding arbitration under the rules of the American Arbitration Association, conducted in the State of Florida.
Exceptions:
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
All content on drivn.autos — including text, graphics, logos, brand names, and software — is the property of DRIVN Autos LLC and is protected by applicable intellectual property laws. Content may not be reproduced, distributed, modified, or used without prior written permission from DRIVN.
Your use of DRIVN's services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information.
DRIVN may reference or link to third-party websites, tools, or services (including dealer websites, vehicle listing platforms, and payment processors). DRIVN does not control, endorse, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and the third party.
By using DRIVN's services, you consent to receiving electronic communications from us, including emails, text messages (if you provide your phone number), and notifications through our website. You may opt out of marketing communications at any time by using the unsubscribe link in our emails.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Refund Policy, and Cookie Policy, constitute the entire agreement between you and DRIVN with respect to your use of our services. These Terms supersede any prior agreements or communications.
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance. We will note the date of the most recent update at the top of this page. Material changes will be communicated via email or prominent notice on our website.
DRIVN Autos LLC | FL
Email: support@drivn.autos
Website: drivn.autos