Support

Need help? We've got you. DRIVN is here to make your car buying experience stress-free — and that includes getting answers when you need them.

Contact Our Team

Email: support@drivn.autos
Response time: We typically respond within a few hours during business hours.

For general inquiries, reach us at hello@drivn.autos.

Common Questions

Before reaching out, check if your question is already answered:

FAQ — How DRIVN works, service tiers, payment, and more.
Pricing — Compare our three consulting tiers.
How It Works — Our process from start to finish.

Refunds & Cancellations

Need to cancel or request a refund? See our Refund Policy for full details.

Quick summary:

Cancel before work begins — full refund, no questions asked.
Cancel after work begins — processing fee retained, remainder refunded.
DRIVN-initiated cancellation — full refund, no processing fee.

To request a refund, email support@drivn.autos with your name, email used at checkout, service purchased, and reason for cancellation.

SMS & Communication Preferences

Opt out of SMS: Reply STOP to any text message, or email support@drivn.autos.
Opt out of marketing emails: Click Unsubscribe in any email, or email privacy@drivn.autos.
Manage your data: See our Data Preferences page.

Opting out of SMS or marketing emails will not affect your active consulting service.

Privacy & Data Requests

To access, correct, delete, or export your personal data, email privacy@drivn.autos with subject "Data Request." We respond within 30 days.

See our Privacy Policy for full details on how we handle your information.

Legal & Policies

About DRIVN

DRIVN Autos LLC is a consumer consulting service. We are not a motor vehicle dealer and do not buy, sell, or take title to vehicles. You contract directly with the selling dealership. Service availability may vary by state.

Learn more on our How It Works page.

Contact

DRIVN Autos LLC | FL
Email: support@drivn.autos
Website: drivn.autos