Last updated: April 7, 2026
These Terms and Conditions ("Terms") govern your use of drivn.autos and the car buying concierge services provided by DRIVN Deals LLC ("DRIVN," "we," "us," or "our"). By booking a consult, submitting payment, or using our services, you agree to these Terms.
DRIVN offers three flat-fee concierge services:
DRIVN is a consulting and advisory service. We are not a licensed vehicle dealer, broker, or finance company. We do not take title to or possession of any vehicle. All purchase agreements are between you and the selling dealer or private party.
Service fees are due in full at the time of booking. Fees are quoted in USD. Canadian clients may be billed in CAD at the prevailing exchange rate or at a fixed CAD equivalent stated at checkout. Payment is processed by a third-party processor; DRIVN does not store payment card data.
Due to the nature of our consulting services, fees are generally non-refundable once work has commenced. If you cancel before any work is performed:
If DRIVN is unable to fulfill the agreed service due to circumstances within our control, we will provide a full refund. We make no guarantee that a suitable vehicle will be found or that a negotiation will result in a purchase — these outcomes depend on market conditions and seller cooperation beyond our control.
DRIVN provides informed guidance and professional representation. We do not guarantee any specific outcome, including purchase price, availability, timeline, or dealer cooperation. Vehicle inventory changes constantly. Our fee is for the service rendered, not for a guaranteed result.
To the maximum extent permitted by applicable law, DRIVN's total liability to you for any claim arising from or related to these Terms or our services shall not exceed the fees you paid for the specific service at issue. DRIVN shall not be liable for indirect, incidental, consequential, or punitive damages.
These Terms are governed by the laws of the State of [your state], United States, without regard to conflict of law provisions. For Canadian clients, applicable provincial consumer protection laws may also apply and are not waived by these Terms.
We prefer to resolve disputes informally. Please contact us at support@drivn.autos before initiating any formal action. If we cannot resolve the matter within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (for US clients) or applicable Canadian arbitration rules (for Canadian clients), except that either party may seek injunctive relief in a court of competent jurisdiction.
All content on drivn.autos — including text, graphics, logos, and software — is the property of DRIVN Deals LLC and may not be reproduced, distributed, or used without written permission.
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance. We will note the date of the most recent update at the top of this page.
DRIVN Deals LLC
Email: support@drivn.autos
Website: drivn.autos
