Privacy Policy

Last updated: April 7, 2026

DRIVN Deals LLC ("DRIVN," "we," "us," or "our") operates drivn.autos and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a consult request or newsletter signup
• Vehicle preferences, budget, and location details you share through our chat or intake forms
• Payment information processed by our third-party payment processor (we do not store card numbers)

We also collect certain information automatically when you visit our site:

• IP address, browser type, referring URL, and pages visited
• Device identifiers and general geographic location (city/region level)

2. How We Use Your Information

• To deliver the car buying concierge service you requested
• To communicate with you about your vehicle search, consult appointments, and service updates
• To send marketing emails if you have opted in (you may opt out at any time)
• To improve our website and services
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (payment processors, email platforms, analytics tools) under confidentiality agreements
• Dealerships or third-party vendors only as necessary to fulfill your specific vehicle request — and only with your knowledge
• Law enforcement or regulators if required by applicable law

4. Your Rights

US residents (including California): Under the California Consumer Privacy Act (CCPA) and similar state laws, you have the right to know what personal information we collect, request deletion of your data, and opt out of any sale of personal information (we do not sell data). To exercise these rights, email us at privacy@drivn.autos.

Canadian residents: Under PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to access the personal information we hold about you, correct inaccurate information, and withdraw consent for non-essential uses. Contact us at privacy@drivn.autos.

5. Email Marketing

If you subscribe to our newsletter or marketing emails, you consent to receive commercial electronic messages from DRIVN. You may unsubscribe at any time by clicking the unsubscribe link in any email or by emailing privacy@drivn.autos. We comply with the US CAN-SPAM Act and Canada's Anti-Spam Legislation (CASL).

6. Data Retention

We retain your personal information for as long as needed to provide services to you, maintain business records, or comply with legal requirements. If you request deletion, we will remove your data within 30 days except where retention is required by law.

7. Cookies

Our website uses minimal cookies necessary for site functionality. We do not currently use advertising or cross-site tracking cookies. If this changes, we will update this policy and provide appropriate notice.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no internet transmission is 100% secure. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

DRIVN Deals LLC
Email: privacy@drivn.autos
Website: drivn.autos